Terms & Conditions

Last updated: March 23, 2026

Welcome to VELMORA. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before proceeding.

1. General

These Terms & Conditions govern your use of the VELMORA website and the purchase of products from our store. By using our website, you confirm that you are at least 18 years of age and agree to comply with these terms.

2. Products

We make every effort to display our products as accurately as possible. However, colours and textures may vary slightly due to screen settings. All products are subject to availability, and we reserve the right to discontinue any product at any time.

3. Pricing

All prices are listed in USD and are subject to change without notice. We reserve the right to modify or discontinue promotions at any time. In the event of a pricing error, we will notify you and give you the option to proceed at the correct price or cancel your order.

4. Orders & Payment

By placing an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. Payment must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods as listed at checkout.

5. Shipping & Delivery

Orders are processed within 1–2 business days. Delivery times vary depending on the shipping method selected. VELMORA is not responsible for delays caused by shipping carriers or customs. Please refer to our Shipping Policy for full details.

6. Returns & Refunds

We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. Please refer to our Refund Policy for full details on how to initiate a return.

7. Intellectual Property

All content on the VELMORA website, including logos, images, text, and designs, is the intellectual property of VELMORA and may not be reproduced, distributed, or used without our prior written consent.

8. Limitation of Liability

VELMORA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the relevant courts.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at legal@velmora.com.

VELMORA — Carry Your Story, With Confidence.